There are a few main concerns I have:

  • The answer rate is still low
  • It feels like the community is less responsive these days
  • There are lots of long-term unanswered questions (and loads of people don't mark answers as correct)
  • If we're still in beta doesn't that leave our support support site at risk of removal / archive? It's now a very comprehensive resource.

I've put in a good few hours, as have many of us here, and I'd like to think that it can meet the needs and expectations of our users, but as we're likely to get a lot of new user interaction once the next release comes out, does anyone have any thoughts/suggestions on this subject?

I guess maybe that will push the community to become more active here, but I'm just not sure this is the future for us.

  • 1
    I was thinking about this too yesterday, I should come more often but I'm really busy now :/ Also a lot of recent questions seem to revolve around hardware issues and I don't really know how to help with those (I came now to Meta to see if there is any advise and found this thread).
    – jena
    Sep 6 '19 at 12:27
  • 2
    Why isn't this integrated directly into Elementary OS (as a default app or a pane inside Settings)?
    – Tomo Huynh
    Dec 18 '19 at 16:07

Well I just got -15 rep (1 hour ago) for a solution someone changed from me and my solution was the answer. If the author of the question marked his, because now his is the one being accepted after mine, it could be easy to cheat the system. Ask dumb questions answer them yourself and mark/accept your as the solution.


That is wrong and because of this I lost all the enthusiasm

I know this is virtual stuff but for me was fun like playing a role game getting the next goal while helping people.

Anyway I'll continue using the system and finding solution for myself.

Thank for all the work, was fun.

  • Sorry to hear that. I don't really understand what's going on here, it just seems enthusiasm has dwindled and will be hard to reignite... Nov 19 '18 at 13:49
  • You seem to be marked as accepted again btw.
    – jena
    Sep 6 '19 at 12:28

I support only Juno and Hera. Other versions are too old for me and it makes a unnecessary mess to answer old questions. I am trying to answer every day. Hope this will increase the quality.


The support page on the official website points to this Stack Exchange as the place to get support.

I don't know what the future might bring, but this is absolutely the place for people to get and give support.

Your concerns seem valid to me, but personally I'll keep doing this as long as I enjoy or until another place is made official.

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